Job Description
We are seeking a dynamic and motivated individual to join our growing team as a Customer Service Representative. If you have excellent English communication skills, coupled with a proven track record in a US-based call center environment, we want to hear from you!
Key Responsibilities:
- Provide exceptional customer service via phone and email communication channels.
- Address customer inquiries, resolve issues, and ensure a positive customer experience.
- Utilize effective communication skills to understand and meet customer needs.
- Maintain accurate and detailed records of customer interactions.
Requirements:
- Excellent English communication skills (both written and verbal).
- Proven experience in a call center environment for a US-based campaign.
- Strong problem-solving skills and ability to handle challenging situations with professionalism.
- Exceptional interpersonal skills and a customer-centric mindset.