Job Description
SHAFFER by Grace Fabrics International is looking for a recent graduate or last year student in marketing who is passionate about the “art” of marketing and will have an abundance of ideas for building efficient marketing strategies. The ideal candidate will join a dynamic and fast-paced environment and will work with cross-functional teams to plan and execute digital marketing campaigns.
Responsibilities:
- Coordinate order processing, delivery, and returns of customer orders.
- Responding to customer queries and taking orders on Whatsapp.
- Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments.
- Working closely with demand planning and warehousing teams in order to ensure smooth order fulfillment.
- Providing sales reports on a weekly and monthly basis and maintaining customer data on regular basis.
- Observe the sales, promotions, marketing, and social media activities over digital platforms.
- Coordinate with other teams on the execution of brand, marketing, and e-commerce activities.
Key requirements:
- Tech Savvy, Open-minded & Result-oriented
- More than 6 months of experience in ECommerce
- Proficient in MS Office and CRM
- Excellent understanding of digital marketing concepts and web analytics
- Ability to develop marketing campaigns and execute them efficiently
- Must be able to communicate effectively and deal with the social media agency.
- Strong time-management abilities, problem-solving, written, and verbal communication (English and Urdu) skills
- Bachelor's degree or last year in marketing, business administration, or relevant discipline from a reputable institution