Job Description
As the IT System Administrator, you will provide technical assistance and support for all IT systems. This usually includes aiding end-user with setting up devices, performing troubleshooting and implementing processes for performance monitoring. The IT System Administrator is also responsible for the management of IT-related inventory and maintenance of devices. Responsibilities also include configuring and troubleshooting of the attendance system along with the network infrastructure.
Key Responsibilities
- Oversee the IT infrastructure and ensure continuous operationality
- Provide end-user support with setting up devices
- Perform troubleshooting to diagnose and resolve problems
- Aid with all software and hardware related matters
- Assist in implementation of ERP system
- Co-ordinate with end-users to resolve any IT issues in a timely manner
- Perform periodic maintenance of for all devices
- Maintain the inventory of required IT items, accessories and spares
- Identify and control risks related to all IT services
- Develop SOP and ensuring all records are up to date
- Analyze feedback from end users regarding the functionality of IT services support such as email, networking, software and hardware.
What we are looking for in you
- A minimum of a Bachelor’s degree in Computer Science, Information Technology, or a related field
- 3 to 5 years of relevant experience
- Excellent diagnostic and problem-solving skills
- Outstanding organizational and time-management skills
- In-depth understanding of diverse computer systems and networks
- Good knowledge of internet security and data privacy principles
- Knowledge of enterprise applications such as SAP. Oracle ERP, MS Dynamics etc.
- Experience in SEO, Website Development & Graphic Designing will be an added advantage