Job Description
Responsibilities
- Server Infrastructure Management: Install, configure, and maintain corporate server infrastructure, including a mixture of virtual and physical servers.
- Network Monitoring: Monitor the network to ensure high availability.
- Network Administration: Maintain and administer computer networks and related computing environments, including hardware, systems software, applications software, and all configurations.
- User Support: Troubleshoot problems reported by users.
- Database Management: Perform database management, maintenance, and monitoring.
- Backup Procedures: Develop, maintain, and monitor procedures for all server backups.
- Desktop Support: Assist in supporting the corporate desktop computing environment.
- Additional Duties: Perform other duties as assigned.
- SOC II Audit Assistance: Assist with SOC II Audit.
- Employee Onboarding: Set up new employees with laptop buildouts.
Required Skills
Education and Experience:
- Bachelor’s degree in Computer Science, a technical field, or equivalent experience.
- Minimum of 5 years of relevant work experience.
Technical Skills:
- Knowledge of relational databases (SQL Server), including backups, SQL queries, etc.
- Knowledge of core TCP/IP networking principles and key protocols.
- In-depth knowledge of Windows Servers in an Active Directory environment.
- Experience with operating master consoles to monitor the performance of computer systems and networks, and to coordinate server access and use.
- Coordination and implementation of server and systems security measures to protect data, software, and hardware.
- Development of processes to automate repetitive tasks within the team.
- Lifecycle and Asset Management: Tracking and identification of all team-supported hardware and software.
- Experience with SAN storage.
- Experience with virtual server technology (preferably VMWare).
- Experience with Cloud Computing technologies (preferably Amazon AWS).
- Experience with Network and Firewall technologies (preferably Palo Alto and Fortinet Firewalls).
- Soft Skills:
- Strong problem-solving, organizational, and analytical skills.
- Excellent written and verbal communication skills.
- Strong customer service skills.
- Ability to work in a team environment.
- Ability to prioritize and multitask in a fast-paced environment.