Job Description
At Motive, the Web Experience team is responsible for maximizing user engagement and customer acquisition. That includes driving top of funnel performance through gomotive.com. We put the user first - ensuring we are delivering on our core value proposition and putting the right message at the right moment.
We’re looking for a driven Lead Web Program Manager with a successful track record of scaling programs and delivering projects on time, all while keeping the cross functional teams aligned and accountable. The ideal candidate has experience working with a fast paced environment, is quick at organizing and getting momentum, and understands how to apply program and project management principles to deliver results.
This is a highly collaborative role that will work closely with a cross-functional team of talented individuals. The right candidate should be able to develop and maintain project timelines and lead project cross functional communication. Having a sense of ownership where you take pride in your performance and its impact on the company's success is key.
What You'll Do
- Plan, execute, and deliver web projects according to defined requirements and timelines. This includes marketing and ecommerce type projects.
- Coordinate with internal stakeholders, including web strategy, marketing, design, development, and content teams, to gather requirements and ensure smooth project execution.
- Establish scope, project milestones, deliverables, and effectively communicate them to the cross functional team.
- Identify and mitigate project risks and resolve issues that may impact project delivery.
- Conduct regular project status meetings, provide progress updates, and ensure timely completion of project tasks.
- Manage program end to end from intake and planning to go live
- Work closely with the cross functional teams to understand business goals, campaigns, and align web projects accordingly.
- Collaborate with designers, developers, and content creators to ensure the timely delivery of website updates, landing pages, and other digital assets.
- Lead release notes and stakeholder communication
What We're Looking For
- 7+ years experience as a program/project manager in a professional fast paced environment.
- Strong understanding of website best practices, including but not limited to: A/B Testing, SEO, web strategy, web development, content creation, ecommerce and content management systems.
- Experienced project managing content and ecommerce websites.
- Proven organizational skills and relentless attention to detail and prioritization.
- Experience with being the key admin for project management software like Jira and Asana.
- Highly communicative, written and verbal, with the ability to coordinate between Engineering, Design, Strategy and Product teams.
- Is the pace setter and can keep folks accountable for deliverables.
- Experience working with all levels of the organization including leadership.