Job Description
As a Microsoft Operations Specialist, you will play a critical role in supporting and enhancing our partnership with Microsoft. You will collaborate closely with internal teams and Microsoft representatives to facilitate the successful execution of Microsoft programs. Your responsibilities will encompass various facets of program operations, compliance, and reporting.
Key Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Microsoft Operations Specialist, Is Mainly Responsible For
- Advises Sales/Presales and Delivery regarding Microsoft program utilization and available investment programs; oversees administration and application of programs.
- Pipeline Management: Track and manage the co-sell opportunity pipeline, ensuring accurate reporting and forecasting.
- Sales Enablement: Provide training and support to our sales teams to effectively engage with Microsoft and maximize co-selling opportunities.
- Reporting and Analysis: Generate reports on Power BI, create dashboards and analyze data to measure the effectiveness of co-selling efforts and provide insights for continuous improvement.
- Process Optimization: Identify opportunities for process improvement and efficiency enhancements in Microsoft program operations. Implement best practices to streamline workflows.
- Marketplace Listing Management: Create and optimize solutions listings on Microsoft Marketplace, ensuring accurate and compelling Microsoft solutions descriptions, images, and pricing.
- Documentation: Maintain accurate and up-to-date documentation related to program operations, processes, and compliance requirements.
- Program Enhancement: Provide insights and recommendations for program enhancements, expansion, or modification to meet evolving business needs.
We are seeking candidates with the following experience and skills.
- Azure, Modern Work and Security product feature familiarity
- Proven track record of business development or account management
- Strong team player that is goal and action oriented
- Good organizational and time management skills; excellent oral and written communication skills