Experienced in WAN protocols (BGP, EIGRP, OSPF,), LAN/WLAN (DNS, IP Addressing, QoS, Spanning Tree, Multicast), Cisco Catalyst switches, Cisco ISR/ASR routers
Troubleshoot & Provide Tier-1/2/3 support in order to diagnose and resolve escalated issues that may cause Service Degradation or Interruption in the Connectivity of the Data Center, DR, Regional Hubs and all branches
Knowledge of NG-Firewalls (Multi-vendor, Cisco ASA, Palo Alto, FortiGate), Security products/practices – ACLs, Firewalls, VPN, etc.
Proactive monitoring (SolarWinds, PRTG) of 1000+ devices network and knowledge of NMS/Syslog monitoring, alerting, and escalations
Knowledge of wireless access controllers and access points
Intermediate knowledge of network systems designs principles and standards
Excellent written and oral communication skills, including the ability to articulate project level presentations to business sponsors
Strong troubleshooting and critical thinking skills to resolve complex problems
Ability to draft and document designs and standards
Project experience implementing core infrastructure, networking, and cloud-based services for business teams or consumers
Familiar with 24x7 operational and rotational NOC-based shifts