Job Description
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Project Management
- Lead project onboarding according to project scope and SOW documentation
- Coordinate engagement of resources and subject matter experts across various organizational functions for Project Startup
- Gather project requirements and develop project Playbooks and SOPs
- Obtain requirements for Bill of Materials (BOM) development
- Gather rollout schedule and document SLA requirements
- Drive all project requirements such as project changes, product lead time, rollout requirements through IntelliPlan.
- Define, track and report on specific measurable outcomes for projects
- Define inventory requirements based on schedule and work with Supply Chain on lead time and schedule of inventory arrival
- Responsible for all aspects of project billing including services.
Client Support
- Build strong relationships with customer operations stakeholders. Be the main point of contact for customer operational requirements.
- Schedule internal and external daily/weekly cadence meetings
- Meet with client stakeholders regarding project status and changes
- Obtain client schedule and deployment signoff
- Manage deployment and schedule changes, adjust schedule and inventory changes accordingly in IntelliPlan
- Coordinate invoicing of inventory according to contractual agreements (MSA, MISA, SOW)
- Communicate changes with client and manage escalations as required
- Gather reporting requirements and develop custom reporting as needed
- Gather client requirements for nterprise and ensure client set for ITAD and Depot projects
- Manage scope changes and develop Project Change Requests (PCR) based on scope requirements. Including additional costs and SLA’s
IntelliPlan
- Complete project toolkit for IntelliPlan
- Input project deployment schedule and BOM requirements into IntelliPlan
- Ensure product lead times are loaded and maintained by Supply Chain
- Ensure product availability in accordance to schedule; monitor schedule in IntelliPlan
- Coordinate deployment rollout with TSC for TSC readiness against schedule
- Manage and communicate schedule changes, adjust schedule and inventory changes accordingly in IntelliPlan
- Gather stock standards requirements and input forecast into IntelliPlan
Inventory Management
- With customer, define product standards and forecast requirements
- Define Inventory requirements for project rollouts
- Set safety stock threshold
- Manage inventory levels against forecast and safety stock and adjust as needed
- Manage inventory levels against project schedule and adjust as needed
- Work with Supply Chain to adjust inbound inventory levels according to project schedule
- Work with Supply Chain to manage OEMs when product is available ahead of schedule
- Invoice customer on receipt and convert inventory to client owned according to MSA, MISA and SOW
- Update BOM to include SKU changes from Zones owned SKU to Client Owned SKUs