Digital and eCommerce is at the core of what we do at Pep Boys. Our customers, who know Pep Boys as a leading provider of automotive service, are demanding richer digital experiences to complement the automotive repair services we provide. The SAP Commerce Cloud (SAP Hybris) developer will be a critical part of our team responsible for building new functionality in SAP Hybris Commerce Cloud and managing technology project initiatives. The SAP CC developer is responsible for technical assessments, design, prototypes, build and leading development of technology projects for PepBoys.com. They will also be involved in collaborating with offshore, onsite technical and Quality Assurance teams to support digital experience business needs.
This role will work in close collaboration with eCommerce, IT, Marketing, Development, External Agencies, Service Operations, and other key project stakeholders. The role also has a potential to grow into Commerce Cloud Architect and Team Lead role as we build Next Gen solutions for Pep Boy’s digital platforms.
This individual will facilitate and coordinate with various departments in providing a best-in-class eCommerce experience for our multichannel customers, finding resolutions, and proactively problem-solving for any onsite or system issues. This individual would support defining, designing, and implementing future digital customer experiences for the Pep Boys eCommerce business. Success in this role means having a pulse on what the competition is doing, insight into best digital practices, and confidence to dig in and make a positive impact quickly.
Since 1921, Pep Boys has been one of the nation’s leading automotive aftermarket chains with over 8,000 service bays in more than 900 locations in 35 states and Puerto Rico. Together, the united organization, Auto Plus Pep Boys, has over 21,000 associates in more than 20 distribution centers and over 1,000 corporate locations. In addition, the company supports more than 530 independently owned stores and over 2,400 independently-owned service centers across the nation. Auto Plus Pep Boys is owned by Icahn Enterprises L.P. (“Icahn Enterprises”; NASDAQ: IEP).
Duties and Responsibilities
· Participate, guide, and contribute to eCommerce requirements, solution design and agile development
process.
· Develop new functionality for the eCommerce website, manage code quality, scope and risks.
· Review and modify code for peer review.
· Review design and plan with Functional team, align on delivery execution.
· Develop expertise in Pep Boys technical solutions as the go to on-site technical resource.
· Manage the workload of the development and support teams.
· Review issues identified in Production, Prioritize, Story Point and escalate with SAP or internal teams.
· Manage Production releases by having the cut over plan, support team coverage and other deployment
activities.
· Work with other technical teams (Store System, Enterprise and Vendors) on integrated solutions.
· Build and manage integrations of the eCommerce solution with other supporting applications.
· Build and manage data loads in and out of the eCommerce solution.
· Collaborate with the external technical teams in building and maintaining IT solutions and its integrations.
· Analyze logs, dashboards and other reports to proactively identify issues and to resolve known issues.