Join a dynamic team as a Team Lead/Senior - Zoho Developer and play a pivotal role in shaping innovative CRM solutions for our valued clients. We are a leading solutions provider committed to delivering cutting-edge technology and exceptional service to meet our clients' diverse needs. As a Solutions Architect/Team Lead, you will lead a team of Zoho Developers while working closely with the solutions team to design, build, deploy, and maintain high-quality CRM systems.
Key Responsibilities:
Analysis
Review, analyze and evaluate business systems and user needs.
Document requirements, define scope and objectives, and formulate plans to parallel overall business strategies.
Own and develop relationships with users, working with them to optimize and enhance our system integration.
Study and analyze information to turn business requirements into technical requirements. Analyze information needs to decompose high-level information to refine user requirements.
Gather critical information from meetings with various stakeholders and produce valuable reports.
Constantly look for ways to improve monitoring, discover issues, and deliver better value to the customer.
Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions.
Development
Develop software solutions using the Zoho API framework, Zoho Deluge scripting language, and 3rd party REST APIs.
Develop custom functions using Deluge for Zoho Creator, CRM, Projects, Desk, People, Recruit, etc.
Create tools and write custom scripts to automate the implemented business processes. Integrate Zoho with third-party applications.
Develop and integrate customized Creator modules and reports with other Zoho Apps. Create, troubleshoot, and configure webhooks, workflows, and forms in various modules.
Implementation, customization, and administration of a suite of enterprise Zoho applications including, but not limited to, CRM, Desk, Projects, Cliq, and custom extensions.
Own the entire development life cycle (SDLC) from concept to production and support.
Requirements